• At this stage, I really feel I'm becoming misled and mistreated. Even with multiple calls and escalations, I nevertheless do not need clarity on my bargains or a fair resolution to my issues.
All those agents Functioning against Telus Rewards, instead of keeping the previous faithful customers they make them go away to look for other service provider
We are sorry to listen to about each one of these complications you have knowledgeable with equally tech support and billing. You should deliver us A personal message, and we’ll get the job done to receive you the support and stick to-up necessary to solve these issues immediately.
I termed Telus CS at 8.55AM Mountain time they usually hanged up on me, saying that I ought to simply call during "frequent Business office hrs". Is that this for genuine?
I had to contact CS these days with Chat and also the Section I need to talk to is only out there by cell phone. The CS on Chat arranged a simply call back at an agreed upon time slot. When that department identified as me later on I received every thing sorted out.
As for loyalty, there is absolutely no this kind of thing any more. Experiencing the identical issue with my Telus property services. I’m accomplished with them consistently growing my agreement pricing. Likely back again to Shaw when my contract operates out.
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I'm on the lookout for the telephone number to connect with to talk to your representative and questioning should they can be found in the weekend. I want to make payment arrangements and attempted to on chat, even so they told me I really need to call.
The TELUS team acknowledges that our function spans several Territories and Treaty spots and we've been grateful for the standard Expertise Keepers and Elders who are with us today, individuals who have gone before us along with the youth that encourage us.
The Television set signal is shed considering that Friday, September 27th and the technician who confirmed up yesterday, September thirtieth couldn't correct the trouble after altering the Television set cable box and cable. I used to be educated that the net Modem needs to be transformed far too, but he didn't have it.
Looks like all we will do now could be air our grievances on a public forum during the hopes of someone ready of authority can in fact do a little something over it.
I’ve by no means applied this type of service before, but it absolutely was simple and really helpful. I noticed that my situation was going to wipe out my whole holiday break, and you literally saved me.